About Theresa Caragol

Theresa Caragol is founder and principal consultant of Theresa Caragol Consulting, LLC, a strategic advisory firm that provides business acceleration services to global enterprises including partner and channel development, go-to-market planning, M&A channel integration and executive learning forums. Global enterprises and service and SaaS providers rely on Theresa for expert guidance in establishing the following: Go-to-market models, Partner and channel development strategies, Sales and partner enablement programs, and M&A integration initiatives. Theresa has more than 20 years’ experience in building and managing multi-million dollar indirect channel teams and strategic alliance programs from inception to sales success. Prior to founding TCC, Theresa held senior executive roles at Extreme Networks, Ciena and Nortel. Theresa is passionate about coaching teams and mentoring young people into STEM fields. She is honored to be one of 15 women selected for the First Leadership Foundry in Washington, DC – an organization dedicated to mentoring and recruiting women for positions on corporate boards.

Collaborative Sales, Business Relationships, and the new ISO 44001 Standard mean Revenue Growth for Hosting Companies, MSPs, Solution Providers, and their partner vendors in 2017

It is rewarding and sometimes’ a huge relief when something that you have spent time doing in the past achieves validation and industry recognition. When the idea of ‘solution selling’ first emerged, we were expected to talk about ‘solutions’ knowing full well that what we were really providing our customers with was hardware, software or … Continued

Small Business and MSPs – the wave of the future!

Vendors have an incredible partnering opportunity too! The small business market is the prime target for MSP’s and IT Vendors who are committed to growth. IDC and Gartner suggest that SMB (less than 1,000) employees account for almost half of the worldwide IT spending. These estimates represent approximately $150B in annual IT revenues in the … Continued

The Science To Cloud Readiness For Solution Providers (Part 3) – Proven Sales & Business Best Practices

In Part 2, we focused on effective business planning practices for successfully migrating a solution provider’s business to the cloud. KloudReadiness research also indicated that 72% of the Sales Models are inadequate. Two guidelines that KloudReadiness offered to organizations: Leave the core sales force alone and keep them focused on selling your traditional products and … Continued

The Science To Cloud Readiness For Solution Providers (Part 1)

The industry has progressed to a point where we now have a science to how companies prepare their business migration to cloud. What are the leading indicators and key metrics that determine if they are ready, willing, and able? And then what are the in process metrics that demonstrate their migration and ultimately long-term revenue … Continued

10 Lessons Learned: Transitioning Partner Businesses to a Cloud and SaaS Model (Part 1)

After an exciting HostingCon event with Hosting Providers, MSPs and cloud companies; and participating with inspiring solution providers at Channel Directions Live, one thing has become very clear — with the complexity and speed of the IT market transition and customers’ evolving market requirements; transitioning partner businesses to a Cloud and SaaS model is more … Continued

6 Revenue Metrics to Watch in Recurring Revenue Businesses

As more solution provider companies make the pivot into MSP and CSP territory and transform their business models, there are some new financial metrics that become as important as gross and net margin. Recurring revenue financial models are becoming the new standard. We are all familiar with the basic formula to figure out profitability, right? … Continued